Privacy Policy
This Privacy Policy describes how Tavya Clothing (“we”, “our”, “us”, or “Website”) collects, uses, maintains, and protects the information provided by users (“User”, “you”, or “customer”) while using our website and services.
This policy applies to all products, services, and interactions made through the Tavya Clothing website.
By using our Website, you agree to the terms of this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT
We may collect personal identification information from users in various ways, including when users:
* Visit our website
* Register an account
* Place an order
* Subscribe to newsletters
* Contact customer support
* Participate in promotions or surveys
The information collected may include:
* Full Name
* Email Address
* Phone Number
* Shipping/Billing Address
* Payment Information
* Order Details
Users may also browse our website anonymously without sharing personal information.
Providing personal information is voluntary; however, refusal to provide certain information may limit access to some services or features.
2. NON-PERSONAL INFORMATION
We may automatically collect certain non-personal information, including:
* Browser type
* Device information
* Operating system
* IP address
* Internet service provider details
* Website usage data
This information helps us improve user experience and website performance.
3. HOW WE USE YOUR INFORMATION
Tavya Clothing may use collected information for the following purposes:
# To Improve Customer Service
Your information helps us respond efficiently to your inquiries, requests, and support needs.
# To Personalize User Experience
We may analyze aggregated information to better understand customer preferences and improve our products, services, and website experience.
# To Improve Our Website
We continuously improve our website, products, and services based on user feedback, website usage, and customer behavior.
# To Process Orders & Transactions
Information provided during checkout may be used for:
* Order processing
* Payment verification
* Shipping and delivery
* Order updates
* Customer support
* Returns, exchanges, and refunds
We do not sell or misuse customer payment information.
# To Send Updates & Promotional Communication
We may use your email address or phone number to send:
* Order confirmations
* Delivery updates
* Promotional offers
* New collection launches
* Discounts and offers
* Marketing communications
Users may unsubscribe from promotional communications at any time using the unsubscribe option provided or by contacting our support team.
4. HOW WE PROTECT YOUR INFORMATION
We implement appropriate security practices and safeguards to protect user information against:
* Unauthorized access
* Alteration
* Disclosure
* Misuse
* Data loss
Sensitive information exchanged through our Website is transmitted using appropriate security and encryption measures where applicable.
However, while we take reasonable steps to protect your information, no method of online transmission or electronic storage is completely secure.
5. SHARING OF PERSONAL INFORMATION
We do not sell, trade, or rent users’ personal information to third parties.
We may share limited information with trusted third parties when necessary to operate our business and provide our services, including:
* Logistics and courier partners
* Payment gateways
* Technology and service providers
* Customer support providers
* Marketing and analytics platforms
Such information will be shared only to the extent reasonably necessary for providing the relevant services or fulfilling business and legal requirements.
We may also use aggregated or anonymized non-personal information for analytical and business purposes.
6. COOKIES
Our Website may use cookies and similar technologies to:
* Enhance browsing experience
* Remember user preferences
* Analyze website traffic
* Improve website functionality
* Understand customer interactions
Users may choose to disable cookies through their browser settings. However, disabling cookies may affect certain features or functionality of the Website.
7. THIRD-PARTY SERVICES
Our Website may contain links, integrations, or services provided by third parties, including:
* Payment gateways
* Courier and logistics partners
* Social media platforms
* Analytics and marketing services
Tavya Clothing is not responsible for the privacy practices, security, or content of third-party websites or services.
Users are advised to review the privacy policies of such third-party services separately.
8. POLICY UPDATES
Tavya Clothing reserves the right to update or modify this Privacy Policy from time to time.
Any changes will be posted on this page. Your continued use of the Website after any changes are posted will indicate your acceptance of the updated Privacy Policy.
Users are encouraged to review this page periodically.
9. YOUR ACCEPTANCE OF THIS POLICY
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
If you do not agree with this policy, please refrain from using our Website or services.
10. CONTACT US
For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Tavya Clothing
📞 +91 7289027407
📧 Email- support@tavyaclothing.co.in/tavya85@gmail.com